How can we help?

Find answers to common questions about ioLEDGER, or get in touch with us directly.

Getting Started

How do I sign in?

ioLEDGER supports Sign in with Apple and Sign in with Google. Tap either button on the welcome screen — a new account is created automatically on your first sign-in.

Is my data private?

Yes. Your financial data is stored securely under your personal account and is never shared or sold. Only you can access it.

Does the app work offline?

Core features work offline. Your data syncs to the cloud automatically when you reconnect.

Transactions & Budgets

How do I add a transaction?

Tap the + button at the bottom of the screen, fill in the amount, category, and date, then tap Save.

How do I set a budget?

Go to the Budgets tab, tap on any category, and set your monthly limit. You'll receive an alert when you're close to exceeding it.

Can I edit or delete a transaction?

Yes — tap any transaction in the list to open it, then use the Edit or Delete option.

Backup & Restore

How do I back up my data?

Go to Settings → Backup. You can back up to Google Drive (Google sign-in users) or export a file to iCloud / Files app.

How do I restore from a backup?

Go to Settings → Backup → Restore, and select your backup file. All your transactions and settings will be restored.

Widget

How do I add the ioLEDGER widget?

Long press your iPhone home screen → tap + → search for ioLEDGER → choose your preferred widget size and tap Add Widget.

The widget isn't updating — what do I do?

Open the app once to trigger a refresh. If the issue persists, remove and re-add the widget from your home screen.

Contact Support

Can't find what you're looking for? Send us an email and we'll get back to you within 24 hours.

Email Support